Grantee Spotlight: Olde Towne Medical and Dental Center
By: WHF Staff
Olde Towne Medical & Dental Center was founded in 1993 as a public-private partnership in response to a community needs assessment conducted by James City County and the Williamsburg Community Hospital. The assessment results revealed a need for affordable health care in Greater Williamsburg that could serve the uninsured, underinsured, and Medicaid and Medicare-eligible patients.
At that time, there was only one hospital in Greater Williamsburg, and the closest health department was in Hampton. With no other local options for uninsured individuals and their families to seek affordable care, the area’s single emergency department was often overwhelmed with patients pursuing non-emergent care for their chronic conditions. Olde Towne was created as a primary health care facility to address the unmet medical needs in the area and alleviate some of the pressure on the emergency room.
Today, Olde Towne operates as a safety-net clinic and provides care to uninsured individuals with fees based on a sliding scale dependent on family income. They also accept commercial and government insurance, including Medicare and Medicaid. In addition to traditional primary care for adults and pediatric patients, they offer medication assistance, obstetrical, newborn, multiple specialty care, and integrated behavioral health services through partnerships with Bacon Street Youth and Family Services and Colonial Behavioral Health.
Recognizing that health is shaped by more than clinical care, Olde Towne’s staff also connects patients to community resources. Their strong connections with other agencies enable them to refer patients for other concerns, such as food and housing insecurity, domestic violence, and social services programs.
In Fiscal Year 2023-2024, Olde Towne provided care to 3,735 patients through 13,745 appointments; administered nearly 1,000 immunizations; provided over 400 free dental services to over 210 children; provided nearly 2,800 total medications valued at $2.8 million; and began caring for the dental needs of Eastern State Hospital patients. An estimated 82% of their patients were uninsured or covered by Medicaid or Medicare.
Williamsburg Health Foundation’s Continued Support
Olde Towne’s work aligns with the Williamsburg Health Foundation’s strategic plan commitment to strengthen the healthcare safety-net for uninsured and underinsured individuals. Since 1997, the Foundation has awarded 95 grants totaling $16.2 million to support the Olde Towne’s work. For more information about Olde Towne Medical & Dental Center and its services, visit https://www.otmdc.org.
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The Williamsburg Health Foundation (WHF) is an independent private health foundation with the mission to collaborate, innovate, and invest to impact systems that improve the health and well-being of individuals living in Greater Williamsburg. The Foundation was established in September 1996 when the Williamsburg Community Hospital and Sentara developed an affiliation agreement and later merged. This agreement included a provision for a new, locally organized, and managed Foundation to benefit community health. Since inception, WHF has awarded over $112 million in grants to improve community health and well-being.